The visual design profession has long battled the undervaluing of its craft by companies seeking “work on spec” — meaning, “you designers make a design for me and I’ll pay for the one I like.” Given that no other industry operates this way, designers are right to be boycotting such attempts to extract free work.
Recently, the GAP clothing company introduced a new logo design. Customers promptly disliked it, and in an attempt to mollify them, GAP offered an invite to designers to “crowd-source” an alternative logo.
Some prominent designers rebelled. MULE design posted a great response.
And that time and effort was used to make sure I delivered something that actually met your needs and objectives. You guys have numbers to meet. (I imagine at least a 10% increase to last year’s $14.5B in revenue, and $967M in net income.) And plans for the future based on meeting those numbers. So do I.
And for the sake of full disclosure I should let you know that I’ve also frequently shopped at your stores. You sell good stuff. But never in my experience has any of your employees offered me a free pair of pants because the ones I was wearing looked bad. I wouldn’t expect them to. Their job is to sell me clothes.
My job is to sell design.
I believe we understand each other. I anxiously await your call and look forward to negotiating a fair value for the greatest logo on Earth.
Brilliant. Read more of the backstory.
And as a final update, GAP has returned to its original logo. Power of the crowds, indeed.